• What payment options do I have?

  We offer flexible payment methods and options. Here we explain them in more detail. Pay now This means you pay at checkout when you make the booking. If you pay now you get 1% off the rental price. You are of course fully refunded if you cancel your order, as long as it is before the transport is booked — that happens a few days before your arrival day. After that, you pay only the shipping cost and the equivalent of one day of rental. At checkout you can pay now with: Debit/credit carFew readers

• Do you run a credit check?

  In many cases, yes. We use Creditsafe for credit checks. It is a light-touch check that does not affect your ability to borrow, and it does not appear on UC. From Creditsafe's website (in Swedish): Does the number of enquiries about you as a private individual affect your credit rating? The answer is no. Creditsafe does not lower your credit rating based on how many companies have obtainedFew readers

• Can I cancel a rental?

  In short: yes. It results either in a full refund or a partial one, depending on when you cancel: Before we have shipped your order You can cancel a rental at any time up until the transport is booked — that happens a few days before your arrival day. You then get all your money back. After the transport is booked If, on the other hand, you cancel after we have packed your order and booked it for transport, we will refund everything except the shipping cost (shown on your order) andFew readers

• Why does shipping cost more than in an ordinary web shop?

  Short answer: two journeys instead of one, heavy and insured goods — and flat shipping prices set below our own cost. In an ordinary web shop the parcel travels one way. With us it always travels two: out to you, and home to us again. That alone doubles the cost compared with the shipping prices you are used to. This is what is included: **The return shipping. **You never pay extra to send it back. You choose whether to drop the parcel at a PostNord service point or book a pickup at yourFew readers

• Can you guarantee that the equipment is fully working when I receive it?

  Guarantee it, unfortunately, we cannot. What we do promise is that we do everything we can to make sure the equipment works. We inspect it when it comes back from the previous rental, and again before we send it out to you. We clean it. We double-check that every item that should be included is packed. We pack it safely. Even with all these precautions, things can still happen. A parcel can be shaken badly enough in transit for something inside the equipment to break. An internal component maFew readers

• I want to rent for longer than 90 days!

  We should be able to sort that out. We can arrange extended rentals of up to six months. Place an order with the right start day and then get in touch with us with how long you actually want the rental for, and we will work out an arrangement together.Few readers

• What happens if the equipment is damaged when I receive it?

  Send us an email about the damage within 24 hours of collecting the parcel. We will look at whether we can send you a replacement product, or simply note the damage. If the damage is such that you cannot use the equipment, we will refund the full cost of the damaged products — after we have verified the damage once the product is back with us.Few readers