• Can I return an order early and get money back?

  Yes! If you want to return an order early, you get back the difference between what you have already paid and what you would have paid for the time you actually had the equipment. You do not need to tell us: just hand the parcel in at a PostNord service point or book a collection, exactly as you would for an ordinary return. We recalculate the rental from the day PostNord received the parcel, and refund the difference automatically once we have received and checked the equipment. Note that theFew readers

• I cannot find my return QR code!

  No problem! When we shipped the order from us, you were sent a QR code by SMS and email from PostNord — show that QR code at a PostNord service point and they will print the shipping label for you on the spot. That SMS and email come from PostNord and look like the example below: If you cannot find the text message or the email, the same QR code is in your account — open the booking and click “Return & QR code”. You need no password: enter the email address yFew readers