• Why can I not start the rental on a particular day?

  When you book your rental, the date picker has some restrictions. Here is what they mean: Days you cannot choose as an arrival day The arrival day — the day the equipment is delivered to you — is always a Tuesday, Wednesday, Thursday or Friday, and never the day after a public holiday. A rental can of course include weekends and public holidays; thisSome readers

• What does sealing mean?

  Sealing means you pay 50% of the rental price to have a "backup camera" sent to you — half price, however long the rental is. If the seal comes back intact, that is all you pay. If you break the seal you have had the equipment available as fully usable gear for the whole rental, so the full rental applies plus a 100 SEK handling fee for re-sealing and inspection. It exists for professional photographers who need backup equipment with them — "just in case" equipment — should their main camera andSome readers

• How is the rental period calculated?

  The rental period is the days from your arrival day up to and including your return day. If the delivery is delayed we reduce the rental for the time you could not use the equipment — get in touch and we will sort it out. The rental then runs in whole days. Both the arrival day and the return day count as rental days and are included in the price. The equipment must be handed over to PostNord by 18:00 at the latest on the return day — you choose whether to drop it at a service point or book a pFew readers

• Can I collect the equipment in person? Visit your shop?

  Our concept is entirely web-based. You book what you want here on the site and we send the equipment to your door or your nearest service point. We do not have a shop, unfortunately, and cannot offer any way of collecting or returning the equipment in person. This means last-minute orders can be tricky. But nothing is impossible — chat with us or call us and we will see what we can do. We do offer courier delivery, but at different shipping prices from the onesFew readers

• What happens if I damage the equipment?

  All-risk cover is included in every rental at no extra cost — throughout Sweden and the Nordics. It covers accidents like dropping the equipment or spilling water on it, and also theft and total loss. If the insurance covers the event you pay at most 1,500 SEK per damage event — never more. In the case of theft or loss you must file your own police report without delay and send us a copy with its reference number — without it, no cost ceiling applies. The same goes if the equipment is lost or lFew readers

• Can I rent/book in advance?

  Yes! Not only is it possible, it is what we recommend most strongly. Booking in good time has nothing but advantages: You make sure the equipment you need is not booked by someone else on exactly those dates. We hold limited stock and do not have many copies of individual cameras and lenses You lock in the price Free cancellation is included right up until we pack your order and book it for transport You can choose to defer payment of your rental, so you are not even out of pocket. We oFew readers

• So, how does this work?

  Our rental process aims to be as simple and smooth as possible. Browse our range on the website Pick the product or products you want to rent and the dates you want them for, click "Add to cart" and follow the steps at checkout. Your equipment arrives on the arrival day you chose. You rent it from the arrival day up to and including the return day. By 18:00 on the return day you must have handed the parcel to PostNord — either by packing it up and leavingFew readers

• A day cannot be chosen in the calendar — is the equipment booked then?

  Not necessarily. Often it only means the rental cannot start on that day — the arrival day has to be a Tuesday–Friday that does not follow a public holiday. Pick the day before or the day after and it usually works. If the day is greyed out, though, the product may be fully booked. If it is fully booked: select the dates anyway and we will offer to watch them for you. We email you if the equipment becomes free for exactly those days — which only happens if someone else cancels, so we cannot proFew readers