Can you guarantee my order arrives on the stated day?

We guarantee that we ship your order on time, using a delivery method that should get the equipment to you on the arrival day you chose. If we are late sending it, that is on us — we will get in touch and sort it out with you.

Delivery itself is outside our control. Our delivery partners are of high quality, but things do sometimes go wrong, and weather and other external circumstances can play a part. We do not automatically see that a parcel is stuck — so if you notice the delivery is about to fail, get in touch with us or contact PostNord directly. If you could not use the equipment, we reduce the rental for that time.

The safest plan before something important is still to choose an arrival day one or two days before you actually need the equipment — then you have a buffer, at a relatively small extra cost.

Updated on: 26/07/2026