I forgot to send back one of the products or an accessory!

No problem — these things happen! But tell us straight away. We will send instructions on how to send the product back separately. If you do not tell us and we only discover it when we receive your rental and go through it, we charge a late fee and/or replacement cost for the missing products or accessories. We will of course get in touch when we discover it, and if you send the missing item back straight away you avoid paying the replacement cost.

Updated on: 26/07/2026