Can I return an order early and get money back?

Yes! If you want to return an order early, you get back the difference between what you have already paid and what you would have paid for the time you actually had the equipment. You do not need to tell us: just hand the parcel in at a PostNord service point or book a collection, exactly as you would for an ordinary return. We recalculate the rental from the day PostNord received the parcel, and refund the difference automatically once we have received and checked the equipment.

Note that the refund is based on how many days you hand back, not on how long the booking was: two saved days give the same amount whether you booked four days or fourteen. The amount is often smaller than people expect, because the first day costs the full daily rate and each additional day only a share of it — so the days you hand back are the cheap ones.

NOTE: our shortest rental time is one day, so if you return the products immediately on receipt, you will still be charged for a one-day rental.

Updated on: 14/08/2026